Video Tutorials

See VetSyCare in Action

Watch our demo videos to learn how VetSyCare can transform your veterinary practice. Whether you're a clinic or a pet owner, we've got you covered.

For Veterinary Clinics

Clinic Management Tutorials

Learn how to manage your veterinary practice efficiently with VetSyCare

How to Manage Client Appointment Requests

Learn how to view, approve, and manage appointment requests submitted by clients through the pet owner portal. This tutorial covers accessing pending requests, reviewing client notes, confirming or rescheduling appointments, and sending automatic notifications to pet owners. Streamline your clinic's booking workflow with easy-to-use appointment management.

0 views Jan 18, 2026

How to Add a New Client to Your Clinic

Step-by-step guide on registering new pet owners in VetSyCare. Learn how to create client profiles with contact information, address details, emergency contacts, and communication preferences. This tutorial also covers sending portal access invitations so clients can manage their pets online and book appointments directly.

0 views Jan 18, 2026

How to Add a New Patient (Pet) Record

Learn how to create comprehensive patient profiles for pets in VetSyCare. This tutorial walks you through entering species, breed, age, weight, microchip details, allergies, and medical history. Properly setting up patient records ensures accurate tracking of vaccinations, prescriptions, and all future visits.

0 views Jan 18, 2026

Complete Clinical Workflow - Prescriptions, Vaccinations, Labs, SOAP Notes, Certificates & AI Features

Master the complete clinical documentation workflow in VetSyCare. This comprehensive tutorial covers: • Creating and managing prescriptions with refill tracking • Recording vaccinations and generating vaccination certificates • Adding lab results with normal range comparisons • Writing SOAP notes with AI-powered dictation and auto-formatting • Generating professional certificates (vaccination, health, lab reports) • Using VetSyCare AI for diagnostic assistance and treatment suggestions • Communicating with clients through the built-in messaging system Everything you need to deliver exceptional patient care and maintain thorough medical records.

0 views Jan 18, 2026

How Appointment Requests Work in VetSyCare

A complete overview of VetSyCare's appointment request system. This tutorial explains: • How clients submit appointment requests from the pet owner portal • How requests appear in your clinic's dashboard with all details • The approval and scheduling process • How automatic email/SMS notifications keep clients informed • Managing request status (pending, approved, declined, completed) • How confirmed appointments sync to your clinic calendar Reduce phone calls and let clients book anytime while your team stays in control of the schedule.

0 views Jan 18, 2026
For Pet Owners

Pet Owner Portal Tutorials

Discover how to use the client portal to manage your pet's health

How to Book an Appointment Using the Client Portal

Learn how to easily request and schedule appointments for your pet through the VetSyCare Client Portal. This step-by-step tutorial covers logging into your account, selecting your pet, choosing appointment types (wellness exam, vaccination, sick visit, etc.), picking your preferred date and time, and adding notes for the veterinary team. Perfect for new users getting started with online appointment booking.

7 views Jan 18, 2026

How Appointment Requests Work in VetSyCare

A complete overview of VetSyCare's appointment request system. This tutorial explains: • How clients submit appointment requests from the pet owner portal • How requests appear in your clinic's dashboard with all details • The approval and scheduling process • How automatic email/SMS notifications keep clients informed • Managing request status (pending, approved, declined, completed) • How confirmed appointments sync to your clinic calendar Reduce phone calls and let clients book anytime while your team stays in control of the schedule.

0 views Jan 18, 2026

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