HIPAA Compliance

VetSyCare is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its associated regulations.

Our HIPAA Commitment

As a Business Associate under HIPAA, we understand our responsibility to protect Protected Health Information (PHI) and maintain the highest standards of data security.

Technical Safeguards

• Encryption: All PHI is encrypted at rest using AES-256 and in transit using TLS 1.3
• Access Controls: Role-based access with unique user identities and audit trails
• Authentication: Multi-factor authentication available for all users
• Automatic Logoff: Sessions terminate after periods of inactivity
• Audit Controls: Comprehensive logging of all PHI access and modifications

Physical Safeguards

• Data centers with 24/7 security monitoring and biometric access controls
• Redundant infrastructure across geographically separated locations
• Secure workstation access and device encryption requirements
• Controlled facility access with visitor logs and escorts

Administrative Safeguards

• Security Officer: Designated Privacy and Security Officer
• Training: Regular HIPAA training for all personnel
• BAA: Business Associate Agreements provided to all covered entities
• Risk Analysis: Annual risk assessments and security reviews
• Incident Response: Documented breach notification procedures
• Contingency Planning: Disaster recovery and business continuity plans

Patient Rights

VetSyCare supports your obligations under HIPAA to provide patients with:

• Access to their medical records
• Ability to request amendments to their records
• Accounting of disclosures
• Restriction requests for certain uses and disclosures

Breach Notification

In the event of a breach affecting PHI, we will:

• Notify affected covered entities within 24 hours
• Provide detailed information about the breach
• Assist with required notifications to patients and regulators
• Document all breach response activities

Business Associate Agreement

All VetSyCare customers receive a fully executed Business Associate Agreement (BAA) as part of their subscription. This BAA outlines our responsibilities as a Business Associate and your rights as a Covered Entity.

Compliance Documentation

We maintain comprehensive documentation of our HIPAA compliance program, including:

• Policies and procedures
• Risk assessments
• Training records
• Audit logs
• Incident reports

Third-Party Audits

VetSyCare undergoes regular independent audits to verify our HIPAA compliance, including SOC 2 Type II examinations and penetration testing.

Questions About HIPAA Compliance?

For questions about our HIPAA compliance program or to request a copy of our BAA:

• Email: hipaa@vetsycare.com
• Phone: +1 (555) 123-4567